Image 1 of 1
Image 1 of 1
Image 1 of 1
Image 1 of 1
Startup config works best for smaller teams that are just getting started with Zendesk. If you are looking assistance in setting up your first channels and workflows, this package is for you.
Includes:
Audit & Review: 1-hour review of current Zendesk setup
Ticket Fields & Forms: Up to 10 ticket fields configured and 2 ticket forms
Macros & Triggers: Up to 5 custom macros and 5 triggers
Views & Dashboards: 5 custom views, 1 dashboard with up to 5 key metrics
Training: 1-hour live walkthrough session
Documentation: PDF summary of configuration changes
Timeframe: 1-2 weeks
Outcome: Immediate improvements in workflows and visibility into tickets.
Startup config works best for smaller teams that are just getting started with Zendesk. If you are looking assistance in setting up your first channels and workflows, this package is for you.
Includes:
Audit & Review: 1-hour review of current Zendesk setup
Ticket Fields & Forms: Up to 10 ticket fields configured and 2 ticket forms
Macros & Triggers: Up to 5 custom macros and 5 triggers
Views & Dashboards: 5 custom views, 1 dashboard with up to 5 key metrics
Training: 1-hour live walkthrough session
Documentation: PDF summary of configuration changes
Timeframe: 1-2 weeks
Outcome: Immediate improvements in workflows and visibility into tickets.