The Full Read.
A complete diagnostic of your Zendesk configuration, delivered in forty-eight hours. The document shows what your account is doing. The walkthrough call decides what to do about it.
DELIVERABLE
What arrives in 48 hours.
Mushin runs against your Zendesk account and produces a complete configuration intelligence document — every trigger, automation, view, flow, and integration mapped, scored, and prioritised by operational impact. Then we book a 30-minute call to walk through what it found and decide what to do about it.
| Output | Interactive HTML document |
| Coverage | Every relevant configuration object |
| Findings | Severity-graded, prioritised |
| Flows | Inferred and assessed |
| Walkthrough | 30-minute review call |
| Turnaround | 48 hours from access granted |
PROCESS
Four steps to a finished assessment.
Step 01 — Get in touch.
Step 02 — Access and run. You grant read-only Zendesk access. Mushin runs against the account and produces the configuration intelligence document.
Step 03 — Walkthrough (30 min). We go through the findings together. The document tells you what. The call tells you what we can about it, in your specific context.
Step 04 — Delivery. You keep the document.
NEXT
Start with a conversation.
Send a short note about what's prompting the assessment. I'll reply within two business days to set up the intro call.